Managing the room

When you open the Maestro web interface, the Meeting Rooms page provides an overview of all rooms that have been added in Maestro. To manage a meeting room, click Manage to the right of the room entry in the Meeting Rooms table. From here, you can:

Filtering the room display

You can filter the room table by room name, location, or status. To filter results by category in ascending or descending order, click the up or down arrow next to the appropriate heading in the table. For example:

To refine the results, click a category in the Filter By list, then select an option from the drop-down list. For example:

Enter a name in the Search Room Name field to locate a specific room.

Wildcards are not supported.

To clear a specific filter, click the X next to the filter or click Clear all filters.

Editing room details

To edit the name or location of the meeting room, click Edit to the right of the room name.

The options in the Settings panel are read-only by default. To change these options, click Edit in the Settings panel.

Configuring room display options

In the General tab, you can configure the following options for your meeting room display(s).

Standby modes

The room display does not go into standby if an active presentation source is connected to the Teamline system, and will come out of standby mode for active calls. The camera will remain in standby, even if an active presentation source is connected.

TV Standby Timeout stops sending video from the Teamline system to the room display(s). If the room is not in a call and there is no content source connected, the room display will go into standby after five minutes of inactivity. If Disabled is selected, the standby screen is sent to the room display(s).

AV Standby Timeout moves the camera into privacy position and mutes the microphone after a period of inactivity. If the 1 minute option is selected and the Teamline system is not in a call, the camera will go into standby mode after one minute of inactivity. Select Disabled to prevent the camera from going into standby mode.

Self View Mode

Self view displays the video from the meeting room camera to the room display in a small picture-in-picture (PiP) overlay. Self view can be set to Always on or it can be configured to Disappear after 15 seconds.

Display layout

The default Conference Layout for the meeting room can be set to Gallery View to show a maximum of five participants in a strip across the room display or Speaker View to show the current speaker only.

Configuring call options

You can determine whether or not participants can make and receive calls in the room using the touchscreen, and how incoming calls are answered.

In the Touch Panel tab, select Windows 10 from the Interface drop-down list. Select Disable outgoing calls to prevent point-to-point outgoing calls and/or select Disable incoming calls to prevent point-to-point incoming calls. To allow outgoing and incoming calls, ensure these options are unchecked.

If incoming calls are enabled for the touchscreen, they can be answered automatically within a few seconds. In the General tab, select Auto Answer to automatically answer incoming calls.

Entering Skype for Business and Exchange settings

In the Skype tab, enter the credentials used to sign into the Skype for Business account:

  • The Skype for Business Sign-In Address. Enter the account address that will be associated with the Teamline system in the meeting room.
  • The Skype for Business Username associated with the sign-in address, if applicable
  • The Password the password for the sign-in address
  • Automatic Connection Settings to use the connection settings connect automatically where possible. If this setting is disabled, enter the Internal Server Name and External Server Name.

Click Advanced settings to Disable video-based screen-sharing. Video-based Screen Sharing (VbSS) is used to share content in Skype for Business meetings. If this option is selected, content is shared using remote desktop protocol (RDP.)

In the Exchange tab, configure the options for your Exchange server:

  • Select Copy Skype For Business Credentials if your credentials for Exchange and Skype for Business are the same. Otherwise, uncheck this option to specify the Email address, Username, and Password of the Exchange account
  • Select Enable Autodiscovery to automatically retrieve your Exchange server settings. Otherwise, uncheck this option to enter the Exchange Web Services (EWS) address in the EWS URL field

Enabling Teams connectivity

Teamline supports Microsoft Teams incoming and outgoing calls, and Teams meetings can be joined from the Touch in the meeting room. Log in is supported using Azure AD and federated log in using ADFS.

For this release, to enable Teams connectivity to your Teamline system:

  1. In the Microsoft Teams admin center, enable Islands coexistence mode for the room account.
  2. In the Meeting Rooms page in Maestro, click Manage next to the appropriate room. Ensure you are running Teamline firmware version 1.4.1 or later and that the Teamline system is signed in to Skype for Business.
  3. Click the Teams tab, click Edit and enter the email address and password for the room account.
  4. In the General tab, select Teams from the Outgoing calls will use drop-down list.
  5. Click Apply to save all changes.

Current limitations

  • The Teamline system must be signed in to Skype for Business
  • In Maestro, outgoing calls must be set to Teams to call other Teams contacts
  • The directory on the Touch uses the Skype for Business call directory, not the Teams directory
  • The Teams account sign in status is not displayed on the Touch
  • In this release, the following features are not supported on the Touch:
    • Adding participants to a call
    • Sharing content into a call
    • Removing participants from a meeting
    • Muting and unmuting participants

    You can perform these tasks using the Teams app on a laptop connected to the meeting.

Configuring audio settings

Click Advanced settings to enable speaker and ringer muting. By default, when the volume on the Touch is at the lowest setting, the speakers and ringer are still audible. The Allow muting speakers setting switches all sound off when the volume is adjusted to the lowest setting.

If you are using a Teamline 5250 system, additional audio settings are available in the Audio tab:

  • To enable a StarLeaf microphone, select StarLeaf XLR microphones. Phantom power is automatically enabled for StarLeaf microphones.
  • To enable a third-party XLR microphone, select Third-party microphones. You can select Enable Phantom Power and Enable Echo Cancellation, and adjust the XLR gain using the slider.
  • To enable a microphone or a microphone mixer to the line-in connector, select Line-In. You can select Enable Echo Cancellation, and adjust the line-in gain using the slider.

For all microphones, you can adjust the Line-In Gain level using the slider. In the Output area, select an Output Device from the drop-down list. To override the default audio output level, select Line-Out (Consumer) and adjust the Consumer Line-Out Gain using the slider.

Configuring camera settings

In the Video tab, select the camera resolution. From the Camera Mode list, select one of the following resolutions that is available for your camera model:

  • 720p50
  • 720p60
  • 1080p50
  • 1080p60

Adding camera presets

Camera presets are predefined camera positions, for example, to point the camera at a whiteboard or change the camera to a wide-angled view. Meeting participants in the room can select a preset on the touchscreen, and can swap between presets at any time.

You can add up to five camera presets.

To create camera presets:

  1. On the touchscreen, tap the camera control tab and move the camera to the required position.
  2. In Maestro, click Manage next to the relevant meeting room in the list.
  3. Click Camera Presets in the Video tab.
  4. Click Add Preset and enter a name in the Preset Name field.
  5. Click OK.

Configuring video input on the Teamline 5250 system

In the Video tab for the Teamline 5250 system, you can select an icon and provide a label for up to three video input sources in the Video Inputs list. For example:

Image of the Video tab in Maestro

These icons and labels can be used in combination with customized presentation text on the touchscreen. For more information about the presentation help panel, see Configuring presentation help.

Configuring network settings

If you have Quality of Service (QoS) configured on your network, you can configure the Teamline system with the relevant settings in the QoS tab. In the Differentiated Services Code Point (DSCP) area, select a value from the drop-down list for audio, video, any other media, signaling, and other sources. For traffic shaping, enable Rate Limit Data to select a maximum rate limit using the slider.

Configuring the touchscreen

In Maestro, you can configure UI settings and functionality for the touchscreen.

The touchscreen dims between the hours of 7:00 pm and 7:00 am in the meeting room’s local time zone. When the touchscreen is dimmed, a screensaver displays the current time. Tap the screen to switch the backlight on. The touchscreen will not dim again until one hour after it is touched. This setting is not configurable.

Setting the language and time zone

In the General tab, select a language from the Language drop-down list to change the language presented on the touchscreen. To change the timezone displayed on the touchscreen, select a time zone from the Time Zone drop-down list.

Configuring presentation help

You can enable a presentation help panel on the touchscreen to provide users with information about connecting presentation sources. Select an option from the Presentation Help on Home Screen drop-down list to display presentation help as a tile on the homescreen or a tab on the right-hand side of the screen.

If the Override Presentation Help option is selected, you can customize the text displayed in the presentation help panel. This allows you to provide help to participants about connecting presentation sources to the Teamline system. To add presentation help text, enter up to five text strings in the Presentation Help Text fields. On Teamline 5250 systems, you can also add icons and labels for the video inputs in the presentation help panel. For example:

Image of the presentation help panel on the touchscreen

For more information about adding icons and labels, see Configuring video input on the Teamline 5250 system.

Adding speed dial contacts

Use the Speed Dials area to add up to six speed dial contacts on the touchscreen. To create a speed dial contact, click Add Speed Dial, select an icon, enter the URi, and enter a name for the speed dial tile. The contacts are displayed on the home screen. For example:


Speed dial contacts on the touchscreen are not created by adding favorites or group contacts in the Skype for Business client.

Locking the touchscreen

To prevent users from making changes to the touchscreen, select Lock Touch Panel and enter a 4-digit PIN. This PIN will be required to make changes in the settings page on the touchscreen.

Enabling the API

Select Enable ECAPI to use the Teamline API. The ECAPI Key is provided; this is a 32-character key specific to the Teamline system. For more information about using the API, see Introduction to endpoint control.

Enabling certificates

In the Certificates tab, select one or more certificates from the list that will be used for the meeting room.

Enabling WiFi

On the WiFi tab, select Enable WiFi to allow participants to share content in meetings using wireless connections (such as Miracast) with the Teamline system.

In the Miracast Name field, enter the name that will be displayed when users search the list of available wireless devices in the room. It is recommended that you use a name that helps users easily identify the Teamline system for this meeting room.

In the WiFi Channel drop-down list, select a channel.

Some applications and settings may prevent Miracast connectivity such as VPN software, group policy settings, firewall settings, third-party antivirus products, and third-party virtualization software. For more information about troubleshooting Miracast on Windows 10, go to the Microsoft Support Site at: https://support.microsoft.com/en-us/help/4012820

Viewing room events

Room events are displayed in a table at the bottom of the meeting room page. This table provides the event type (such as Room Disconnected, Skype for Business Sign-in Error, or Room OK), the time the event occurred, and details of the event if available. You can filter events by time or type, and you can receive email alerts for these events. For more information about configuring email notifications, see Enabling email notifications.

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