Enabling email notifications

When a room goes offline (for example if a firmware upgrade fails, the system is disconnected, or Skype for Business and Teams sign in fail), alerts can be emailed to Maestro administrators with permission to manage the corresponding region. Users with view only role permission are not sent email notifications.

All email notifications contain a link to the room’s page in Maestro to view more information.

To enable email notifications, on the Email Preferences page, select Email notifications enabled. You can then specify:

  • Send email notifications immediately: individual email alerts are sent when the Teamline system goes offline. Notifications are also sent when room issues are resolved.
  • Send as a daily summary: a summary of all issues is sent at a specified time of day. In the Local send time list, select a time to receive the daily email summary.

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