What’s new in Maestro November 2019?
Learn about the latest upgrade to the Maestro management platform for Teamline. This is release is effective from November 2019.
For more information about configuring your Teamline system through the Maestro management platform, see Maestro management platform.
New features in Maestro November 2019
The following new features are available in this release:
- New look Maestro
- Dashboard
- Add notes to rooms
- Custom backgrounds
- Schedule firmware upgrades
- Role refinement
- Online help
- Submit Support tickets
New look Maestro
This release introduces a redesigned user interface that contains all the functionality from the previous version of Maestro, and also provides new features.
Navigation changes
At the top of the window, use the links in the banner to navigate through the Maestro site:
Click Rooms to view the meeting rooms in your organization and information about each room such as status, Teamline system and firmware version, and total number of calls. To add rooms, click Add Room at the top of the page. To view and edit room settings, click Manage (in grid view) or the room name (in list view) to view and configure room settings. Select a room then click the Remote Control tab to use the remote control feature if it has been enabled by Teamline.
Events information has moved from the bottom of the Meeting Rooms page in previous Maestro versions to the Events tab. Room settings that were previously in the Settings area of the Meetings Room page are now in the Settings tab page.
The Management heading contains further options in the drop-down list:
From here, you can add, edit, and delete locations, regions, certificates, the directory, users, roles, view all events for your organization, and use the new Room Backgrounds feature.
Call Records remains at the top of the window, and still shows active calls and the call history table for all rooms in your deployment
To log out of Maestro, click your user name then select Sign Out:
If email notifications have been enabled, options to configure notifications are now in the user drop-down menu.
Other interface enhancements
Some tasks are now presented in panels, for example:
Notifications and confirmations are temporarily displayed in the Maestro window when changes are made. For example: 
Dashboard
The dashboard is displayed after you log in to Maestro, providing an overview of your organization at a glance and real-time alerts for disconnected rooms:
Add notes to rooms
You can add room notes to describe issues, important information, or any other text you want to display to Maestro administrators who have permission to view the room.
Custom backgrounds
You can upload and change the background image on room displays across your organization or region.
Schedule firmware upgrades
On the room Settings page in the Firmware panel, you can schedule a date and time to upgrade the Teamline firmware.
Role refinement
User roles have been further refined with permissions to view call records and audit history, and meeting room actions such as restarting the Teamline system.
Online help
The Teamline Knowledge Center can now be launched from Maestro. Click your user name then select Help to launch the documentation.
Submit Support tickets
Click your user name then select Contact Support to send details to Teamline Support.