Managing room settings

The Settings page allows you to configure options for the meeting room and the Touch panel. From here, you can:

Setting the language and time zone

Select a language from the Language list to change the language presented on the Touch. To change the timezone displayed on the touchscreen, select a time zone from the Time Zone list.

Configuring room display options

The room display does not go into standby if an active presentation source is connected to the Teamline system, and will come out of standby mode for active calls. The camera will remain in standby, even if an active presentation source is connected.

Display Standby Timeout stops sending video from the Teamline system to the room display(s). If the room is not in a call and there is no content source connected, the room display will go into standby after five minutes of inactivity. If Disabled is selected, the standby screen is sent to the room display(s). Display Standby mode can be set to Black or DPMS Sleep to turn outputs off then back on when it goes off standby.

AV Standby Timeout moves the camera into privacy position and mutes the microphone after a period of inactivity. If the 1 minute option is selected and the Teamline system is not in a call, the camera will go into standby mode after one minute of inactivity. Select Disabled to prevent the camera from going into standby mode.

Self View Mode

Self view displays the video from the meeting room camera to the room display in a small picture-in-picture (PiP) overlay. Self view can be set to Always on or it can be configured to Disappear after 15 seconds.

Display layout

The default Conference Layout for the meeting room can be set to Gallery View to show a maximum of five participants in a strip across the room display or Speaker View to show the current speaker only.

Configuring call options

You can determine whether or not participants can make and receive calls in the room using the touchscreen, and how incoming calls are answered. Click Touch Panel and select Disable outgoing calls to prevent point-to-point outgoing calls and/or select Disable incoming calls to prevent point-to-point incoming calls. To allow outgoing and incoming calls, ensure these options are unchecked. Click Disable recent calls to hide the list of recent calls on the Touch.

To use MultiJoin, ensure that Skype for Business is enabled for outgoing calls.

Configuring auto answer options

If incoming calls are enabled for the Touch, they can be answered automatically within a few seconds. In the Auto Answer area, select Enable auto answer to automatically answer incoming calls. Use the slider to specify the length of time before calls are automatically answered. Additionally, click Mute on auto answer to mute the microphone in the room when calls are automatically answered.

Changing the Teamline firmware version

To change the firmware version for the Teamline system, click Firmware. Select the firmware version from the drop-down list, click Perform upgrade now, then click Upgrade now. To update the firmware at a specific date and time, click Schedule upgrade and select the timezone the upgrade will begin, the date, and time. Click Schedule upgrade.

If you cannot use the configuration web interface or Maestro, you can upgrade the Teamline system using a USB drive.

  1. Using a FAT-formatted USB drive, download the latest version of the firmware to the drive.0
  2. Insert the USB drive into either of the two USB ports on the system. The firmware version will be automatically installed to the system.

If the USB drive cannot be read, the partition on the USB may be set up incorrectly or the drive is corrupted. Download the firmware version on a new FAT-formatted USB drive and try again. If you still experience difficulties upgrading the system, contact Teamline Support .

Entering Skype for Business and Exchange settings

Click Skype to enter the credentials used to sign into the Skype for Business account:

  • The Skype for Business Sign-In Address for the account that will be associated with the Teamline system
  • The Skype for Business Username associated with the sign-in address, if applicable
  • The Password for the sign-in address
  • Automatic Connection Settings to use these connection settings to connect automatically where possible. If this setting is disabled, enter the Internal Server Name and External Server Name.

In the Advanced Settings area, you can Disable video-based screen-sharing. Video-based Screen Sharing (VbSS) is used to share content in Skype for Business meetings. If this option is selected, content is shared using remote desktop protocol (RDP.)

Enabling Teams connectivity

Microsoft Teams functionality is no longer available as of May 2020, for further information please contact Teamline support.

Configuring audio settings

Click Audio to configure audio settings for the Teamline system. Click Allow muting speakers to enable speaker and ringer muting. By default, when the volume on the Touch is at the lowest setting, the speakers and ringer are still audible. This setting switches all sound off when the volume is adjusted to the lowest setting.

If you are using a Teamline 5250 system, additional audio settings are available in the Audio page:

  • To enable a StarLeaf microphone, select StarLeaf XLR microphone. Phantom power is automatically enabled for StarLeaf microphones.
  • To enable a third-party XLR microphone, select Third-party XLR microphone. You can select Enable Phantom Power and Enable Echo Cancellation, and adjust the XLR gain using the slider.
  • To enable a microphone or a microphone mixer to the line-in connector, select Line-InEnable Echo Cancellation if needed

For all microphones, you can adjust the Line-In Gain level using the slider. In the Output area, select an output device from the list. To override the default audio output level, select Line-Out (Consumer) and adjust the Consumer Line-Out Gain using the slider.

Configuring camera settings

Click Video to select the camera resolution. From the Camera Mode list, select one of the following resolutions that is available for your camera model:

  • 720p50
  • 720p60
  • 1080p50
  • 1080p60

Adding camera presets

If presets are available for your camera, you can add up to five presets in Maestro. Camera presets are predefined camera positions, for example, to point the camera at a whiteboard or change to a wide-angled view. Users in the room can select a preset on the touchscreen, and can swap between presets at any time.

To add a camera preset:

  1. On the Touch, tap the camera control tab and move the camera to the required position.
  2. In Maestro, click Rooms and select the relevant meeting room.
  3. Click Settings then Video.
  4. Select Enable Camera Presets and enter a name in the Add preset name field.
  5. Click Add Preset.

The preset is now available on the Touch. To arrange the order of presets, click and drag the preset to another position. To delete a preset, click Image of the delete icon next to the preset.

Configuring video input on the Teamline 5250 system

Click Video and use the Video Inputs options to configure up to three video input sources for the Teamline 5250 system. Select an icon from the drop-down list and enter a name for the input, then click Add label. Details about connecting with video inputs can be displayed in the presentation help panel on the Touch. For more information about displaying and customizing the presentation help panel, see Configuring presentation help.

Configuring the Touch

Click Touch Panel to configure UI settings and functionality for the Touch.

The Touch dims between the hours of 7:00 pm and 7:00 am in the meeting room’s local time zone. When the Touch is dimmed, a screensaver displays the current time. Tap the screen to switch the backlight on. The dim setting is not configurable.

To prevent users from making changes to the touchscreen, select Lock Touch Panel and enter a 4-digit PIN. This PIN will be required to make changes in the settings page on the touchscreen.

Enabling the API

Select Enable ECAPI to use the Teamline API. The ECAPI key is automatically entered; this is a 32-character key specific to the Teamline system. For more information about using the API, see Introduction to endpoint control.

Disabling calls

See Configuring call options for more information.

Configuring presentation help

Click Touch Panel and use the presentation help options to enable a presentation help panel on the touchscreen to provide users with information about connecting presentation sources. Click Show as tile to display presentation help as a tile on the homescreen or Show as tab to display presentation help as a tab on the right-hand side of the screen.

If Override presentation help is selected, you can customize the text displayed in the presentation help panel. To add presentation help text, enter up to five text strings (a heading and a list of bullet points) in the Presentation Help Text fields. On Teamline 5250 systems, you can also add icons and labels for the video inputs in the presentation help panel. For example:

Image of the presentation help panel on the touchscreen

For more information about adding icons and labels, see Configuring video input on the Teamline 5250 system.

Adding speed dial contacts

Click Touch Panel and use the Speed Dials area to add up to six speed dial contacts on the touchscreen. To create a speed dial contact, click Add Speed Dial, select an icon, enter the URi address for the contact, and enter a name that will be displayed for the speed dial tile. The contacts are displayed on the home screen. For example:

Image showing speed dial tiles on the Touch

Speed dial contacts on the Touch are not created by or related to favorites and group contacts in Skype for Business.

Configure Exchange settings

Click Exchange to configure the options for your Exchange server:

  • Select Copy Skype For Business Credentials if your credentials for Exchange and Skype for Business are the same. Otherwise, uncheck this option to specify the Email address, Username, and Password of the Exchange account
  • Select Enable Autodiscovery to automatically retrieve your Exchange server settings. Otherwise, uncheck this option to enter the Exchange Web Services (EWS) address in the EWS URL field

Configuring Quality of Service settings

If you have Quality of Service (QoS) configured on your network, click QoS to configure the Teamline system with the relevant settings. In the Differentiated Services Code Point (DSCP) area, select a value from the drop-down list for audio, video, any other media, signaling, and other sources. For traffic shaping, enable Rate Limit Data to select a maximum rate limit using the slider.

Enabling and removing certificates

Click Certificates and select or remove certificates for the meeting room. Click Update to confirm any changes.

Enabling WiFi

Click WiFi then Enable WiFi to allow participants to share content in meetings using wireless connections (such as Miracast) with the Teamline system.

In the Miracast Name field, enter the name that will be displayed when users search the list of available wireless devices in the room. It is recommended that you use a name that helps users easily identify the Teamline system for this meeting room.

From the WiFi Channel options, select a channel.

Some applications and settings may prevent Miracast connectivity such as VPN software, group policy settings, firewall settings, third-party antivirus products, and third-party virtualization software. For more information about troubleshooting Miracast on Windows 10, go to the Microsoft Support Site at:

Was this information helpful?